Firstrust Bank

Susan Rex

Britt Doerr

Susan Rex passed away peacefully at age 49, after a prolonged illness for the last several years. Susan was a dear colleague and friend who had just marked 23 years as a Firstruster, and I know we will all miss her more than words can express.
Like so many of us, Susan was one of the first people I met when I came to Firstrust back in 2006. Quite simply, she loved it here – she was one of the people who embodied our culture in every way, and she was a wonderful ambassador for our organization who made everyone feel welcome, supported, and seen. She lived her commitment to Firstrust in so many important ways, including how she stayed connected and in touch across Firstrust as people moved through their careers with us. You didn’t just see Susan in training or at orientation – although she was always diligent about giving our teams the best experience in those things. But she also was simply there for us, in ways big and small, both personally and professionally.  Her loss will be felt perhaps most keenly in our Community Banking team, where she was a tireless champion of ensuring our branch folks had everything they needed to deliver a superior customer experience, and in Human Resources, where she was a trusted colleague and friend who was always willing to step in or step up when needed. But that is not to minimize that her loss belongs to us all.
Susan was a bright light in demonstrating grace, vulnerability and serenity as she battled her disease. She took true pleasure in the times that she felt well enough to return to us and the job she loved during her illness, and she engaged in conversations with many of us about her experience and what was in her heart. These interactions were gifts for all of us fortunate enough to have had the opportunity to engage in them.
Susan’s partner, Britt, was a source of strength, comfort and love to her throughout her illness and was with her when she passed. We will continue to support Britt through this sad time.
https://www.foundsferyo.com/obituaries/Susan-Elizabeth-Rex?obId=25701437#/obituaryInfo

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